Terms and Conditions

  1. By accepting our terms and conditions you agree to receiving emails. This allows us to send you all the relevant information for the class.
  2. The course handbook produced by Pawsitive Skills is for your own personal training. They are not for other dogs or other people. They remain our property and are not to be used for any other business.
  3. The time and date of your sessions have been prearranged. These are not transferable and we are not able to add sessions on at the end of a block. If we cancel a session, we will try to offer an alternative face to face, however if this is not possible it will be provided via zoom.
  4. Payments for all classes are non-refundable.
  5. Always keep your dog on lead unless told otherwise by a trainer.
  6. You must not use a flexi / extendable lead
  7. All dog fouling must be cleared up and disposed of by yourself.
  8. Children are very welcome to attend sessions, and are encouraged, however they remain the responsibility of their guardian and must not run around the hall or approach other dogs.
  9. Please do not allow your dog to greet other dogs, especially on lead, unless instructed to by the trainer.
  10. Please do not personally greet another dog without the consent of the owner.
  11. Training will run in most weather conditions. High heat are the only rare occasions we will cancel due to the weather.
  12. If there is an issue with the venue, an alternative will be sought, and if not possible zoom sessions will be offered.
  13. Do not attend training if your dog is unwell.
  14. Do not leave other dogs unattended in a vehicle unless they have sun visors and air flow available. We reserve the right to ask you to take the dog home if we do not feel the conditions are safe.
  15. Only flat collars, non-tightening harnesses and static leads will be used during the training session.
  16. All training is done at the handler’s risk.
  17. Pawsitive Skills will not be held liable for any injury caused by any means, by it or any other members of the school.
  18. Pawsitive Skills is not liable for your car whilst it is parked on site.
  19. If the dog has any allergies these need to be provided to Pawsitive Skills in writing before the start of class.
  20. If the dog has ever bitten under any circumstances this needs to be stated to Pawsitive Skills.
  21. Pawsitive Skills reserves the right to ask you to leave a class if it is not the right environment for you or your dog. We will always discuss other options available to you.